Plenty of companies in Australia, the UK, and the USA choose to outsource their workforce. That’s hardly surprising, considering the several advantages outsourcing has, including cost-effectiveness.
The available statistics show that around 68% of retail companies in the USA prefer hiring offshore teams. The number of companies providing outsourcing services in Australia grew by 2.5% between 2017 and 2022.
Hiring an offshore team is cheaper than recruiting employees in their own countries. Moreover, outsourcing is a big hit among companies since they are assured of high-quality work, constant communication, and faster turnaround times.
But which countries do these companies prefer for outsourcing? The first choice for companies in Australia and the USA is the Philippines. An extremely high-performing workforce, experience working with foreign companies, excellent work culture, and optimum data security make it a top choice.
The best way to outsource your workforce to the Philippines is to find a company specialising in full-time remote offshore staffing services. Their team of professionals will ensure that the staff is of the highest quality, equipped with the latest technology, and live up to your professional expectations.
Here are the advantages of outsourcing and other things you should know regarding this topic.
Advantages of outsourcing to the Philippines
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Most companies prefer having their projects outsourced to the Philippines for several reasons. Firstly, it saves them a lot of money, as hiring employees are up to 75% cheaper than it is in their own countries.
Companies benefit from high staff retention, with a percentage of over 95%. Low employee turnover leads to higher productivity, lower hiring costs, increased employee engagement, and, eventually, more revenues.
Further, the USA, Australia, and the UK are all English-speaking countries, and having a country like the Philippines, recognised as one of the top countries in English proficiency in Asia, is undoubtedly a significant advantage. Communication becomes more effortless, reducing project delays and ensuring a good working relationship.
How does the process work?
Outsourced Philippines and similar companies are experts in building offshore teams according to your requirements, depending on your industry. The entire process consists of a few steps, all of which are straightforward.
The company’s representative will ask you for the skills, expertise, experience, and qualities you are looking for in a candidate. Once you do that, they will recruit a team of talented professionals who will report to you daily, informing you regarding day-to-day operations.
The responsibility of ensuring quality standards, employee satisfaction, timely payment, proper infrastructure, etc., falls on the outsourcing company, which will ensure that it carries them out efficiently.
Types of staff you can hire
You can hire two types of staff here: home-based and office-based, each with its own set of advantages.
Home-based
These are suitable for smaller teams with a staff number between one and 10. It is cost-effective, as you save on hiring office space. For example, hiring office space in Metro Manila in the Philippines costs around 1,037 PHP, which you can avoid with staff working remotely.
You also have a higher chance of younger people joining the workforce because it gives them the advantage of avoiding the Manilla traffic, one of the highest in the world.
Office-based
You should consider this option if you require a larger team of between one and 100 staff members. The employees can access various office facilities, including an on-site support team, conference room, branded team room, and better Internet facilities.
For which industries is offshore staffing available?
Some industries where you can hire offshore teams are finance, creative, marketing, IT, administration, education, healthcare, and engineering. BPO, or contact centre services, is a highly sought-after outsourcing industry in the Philippines and is even known as the “BPO capital of the world.”
Outsourcing your work to the Philippines has many advantages, including high quality and cost-effectiveness. The best part is that you can hire an offshore team for various industries.
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