Salesforce implementation partners can help you get your Salesforce system up and running. But how do you know which one is right for you? If you’re looking to implement Salesforce and want to learn about some things you should be evaluating, read on. This article will focus on 7 important factors you should consider when choosing an implementation partner for a Salesforce implementation.
#1: Salesforce Implementation Partner’s Knowledge of Your Industry
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You need to work with a Salesforce implementation partner who knows your industry and has experience working with companies in your industry. If you are in the manufacturing industry, for example, you don’t want to work with a firm that specializes in construction.
You also need to work with a Salesforce implementation partner with experience implementing projects like yours. For example, if you are creating a new system for tracking customer data for the Salesforce sales cloud, you may need a partner who specializes in your industry or one similar to yours. If you’re looking for a generalist, make sure they have experience working with businesses similar to yours in size, location, and industry type.
#2: A good understanding of your company culture
If your company culture is important to you, it’s also important to your Salesforce implementation partner. When choosing an implementation partner, make sure they understand your company’s culture and how they can help you build on that culture. A good implementation partner will be able to talk about what they’ve done in the past and how they’ll work with you to create a better experience for your employees in the future.
What are the goals you’re trying to achieve? What do your customers want? How do you want to interact with your employees, and how does that compare to how your current system works?
Answering these questions will help you find a partner that aligns with your vision for the future of your business.
#3: Their customers
When researching potential partners, find out who some of their customers are—and if those companies fit your criteria (size/industry/complexity). Talk to current customers about their experiences working with this company to get an idea of what kind of partner you’re looking for before making a decision about who will work on your project. What kind of support does the company offer?
The most important factor when choosing a Salesforce implementation partner is their capabilities and expertise on the platform. You should look at past projects they’ve done using the same platform and similar ones to see how they’ve tackled similar challenges before.
